The following is an example of Public Folder mailbox information that is returned by the AutoDiscover service: this example, the Outlook client tries to AutoDiscover However, if the DNS records that are related to aren't present, Public Folder access fails. The Outlook client depends on information that is returned by the AutoDiscover service to access the Public Folder mailbox. myMail - Manage all your email accounts at once Whether its Hotmail, Gmail, Yahoo, Outlook, AOL, iCloud, Live, Exchange or GMX, myMail email client supports all major mail providers and any other IMAP or POP3-enabled mailbox.
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The public folders are now stored in a new kind of mailbox that is known as the Public Folder mailbox. 30 minutes ago &0183 &32 To add the Google custom search to your homepage, just go to the main admin management panel for your search engine. The public folder database concept is removed from Exchange Server 2013 and Exchange Server 2016.
#Add account to outlook 2016 cannot expand the folder how to
For more information about the Exchange 2010 Autodiscover service, see White Paper: Understanding the Exchange 2010 Autodiscover service.įor more information about how to automatically configure user accounts in Outlook 2010, see Plan to automatically configure user accounts in Outlook 2010.Ĭhange the email address of the public folder mailbox to match an email domain that already has published AutoDiscover records. Use Outlook to add another user’s mailbox by editing the account and adding the user by choosing (in Outlook 2013) File > Account Settings > Change > More Settings > Advanced > Add. To resolve this issue, use one of the following methods:Ĭreate AutoDiscover-related DNS records for the email address that is stamped on the public folder mailbox. This issue occurs because the AutoDiscover service can't discover the email address that is stamped on the public folder mailbox. Close any application that is using this file, and then try again. The file C:\Users\\AppData\Local\Microsoft\Outlook\filename.ost is in use and cannot be accessed. However, if the users click Ok in this dialog box, they aren't connected to the public folder.Īdditionally, the users may receive the following error message:Ĭannot expand the folder.
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When Microsoft Outlook users try to access public folders in Exchange Server 2013 or Exchange Server 2016, the following dialog box appears: